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Thanks! Makes a lot of sense: "gauging where the points of resonance we have are and then finding a way to touch a commonality and then expand from that, so that possible discomfort doesn't enter the cognitive dissonance-dismissal realm. Often it involves keeping my mouth shut until intuitively led to speak - letting somethings go, or resonating with the emotion even if I don't share the perceptual frame of a situation, and waiting until there is an overlap between their feeling state and current views and an opportunity for sharing a piece of information that they can encompass without losing their bearings too much. I've often found people resistant"

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Cut the last part off: "to learning the truth because it feels daunting"

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